In stock Ready to Ship

In-stock items can be exchanged for a different size, but no refunds are available. If the size you receive is not suitable, you have two business days to send us the carrier tracking number for the return. You will be responsible for the shipping costs. Please reach out to our customer service for return shipping details and to notify us of the issue. Ensure that tags remain attached and the product is unworn.

Drag Madam Clothing

Frequently Ask Questions

How long does it take to ship and deliver custom or made-to-order products?

The estimated shipping and delivery time for custom or made-to-order products is 4 to 6 days after production is finished.

How long is shipping & delivery for in stock ready to ship items?

Shipping and delivery times for in-stock items can differ. In the US, the estimated delivery time is 4-6 days after you place your order.

If I'm unhappy with my purchase, can I receive a refund?

We regret to inform you that we do not provide refunds. However, we can exchange the item for the same one if the size is incorrect. Please note that custom or made-to-order items are not eligible for exchange, so ensure your measurements are accurate.

If I'm no longer interested, can I cancel a custom or made-to-order item?

You can cancel your order within 4-5 days after placing it. But once production starts, you won't be able to cancel or make any changes.

To find out if my order is finished and ready to be shipped, how can I check?

You will get an email confirming that your order is complete and is either getting ready to ship or is being checked by a fashion merchandiser. If you have questions about your order status, feel free to reach out to us at dragmadamclothing@gmail.com with your order number.